Quality Commitment

Quality Policy

The AVITECH GNSS (AVTECHGNSS) total quality commitment is to provide its customers with products and services that consistently meet or exceed their expectations. Beginning with AVTECHGNSS executive leadership, all employees are committed to total quality excellence and to the overall improvement of its quality management system.
 

Quality Objectives

AVTECH GNSS (HGNSS) quality focus is on our customers. AVTECHGNSS strives to improve the overall quality of its products and services by way of four (4) key objectives:

  • On time delivery of 95% or better
  • Nothing less than “above expectation” customer satisfaction ratings
  • Reduction of non-conforming material by monitoring trends, product types, and suppliers
  • Through the use of it’s on line customer satisfaction surveys, review, track, and report customer satisfaction of sales, products/technologies, and technical support

Customer Satisfaction Survey

We encourage you to participate in our customer feedback process. Please contact your sales representative for a link to our survey.